The advance of technology helps facilitate our lives a great deal, but do we pay a high price when it comes to relying on the machines way more than we should?
In order to speed up the process of running errands and shopping for groceries, Walmart introduced self-checkouts. What they didn’t expect, however, is to face backlash because of this decision that many of the customers consider controversial.
The self-service machines aren’t something new. In fact, they were first introduced in the 1980s to lower labor expenses.
But this service faced plenty of obstacles and customers complain to the added responsibilities.
For example, certain items may have multiple barcodes, whereas the produce, including the meat, fruit, and vegetable, typically needs to be weighed and manually entered into the system using a code, which might be time consuming for the ordinary shoppers. Other times shoppers won’t hear the “beep” confirming an item has been scanned properly.
Another issue is the increase of theft. Walmart announced that thefts at its stores has reached an all-time high.
The machines not only fall short at their purpose of making shopping easier at times, but they also make it harder for the employees they were meant to help.
Christopher Andrews, a sociologist and author of The Overworked Consumer: Self-Checkouts, Supermarkets, and the Do-It-Yourself Economy, says the system “doesn’t work well for anyone.”
He continued: “Everyone feels like they have to have it. Companies are thinking: ‘If we can just get more people on this, maybe we can start reducing some overheads.’”
What’s most, most of the customers have reported that they miss the human interaction while shopping.
Randy Parraz from Making Change at Walmart perfectly summed up customer sentiments by saying, “You can’t convince customers to do the job of a cashier just because you don’t want to pay for the work.”
Walmart decided to listen to what their customers had to say and instead of further expanding automation, the retail giant will hire additional cashiers to provide their customers with a pleasant shopping experience and service.
What Walmart and the rest of the retailers, among which Costco and Wegmans, learned is that efficiency is important but maintaining a balance with positive experiences remains crucial.
Woman tries to take her seat on a plane – but she refuses, and what happens next has the internet is divided
Not everyone finds flying to be a pleasurable experience. Some make care to take precautions for their comfort before they leave on their journey. However, not everyone pays attention to the same item.
This woman traveled with knowledge of her needs and fulfilled them. Others, nevertheless, did not share that perspective.
Both physically and symbolically, a woman found herself in a very unpleasant situation. She struggled to put her comfort before what society expected of her. She had to decide whether to be giving or assertive about her personal space.
In order to spend Christmas with her family, she was traveling across the nation. She was aware that she needed to feel comfortable when flying. She always reserves an additional seat on a flight because of her stature. She always pays more to make sure she’s comfortable.
She breezed through security and boarding, and everything about the check-in happened without a hitch. The terrible encounter started just when she settled into her seat. Sitting next to her was a mom and her eighteen-month-old child. When she noticed that one seat was empty, she asked the woman to quickly make room for her toddler by squeezing herself onto one seat. She declined, though, since the original occupant had paid for both seats.
A flight attendant saw that the encounter was getting attention and stopped by to find out more. The flight attendant was asked if she could accommodate the youngster after the scenario was described to her. The woman respectfully rejected and reiterated that she had paid for both seats in full.
Thankfully, the flight attendant understood and told the mother to place her child on her lap, as is customary for most youngsters of that age. However, the mother made care to give the woman unpleasant stares and passive-aggressive comments during the trip.
The woman subsequently questioned whether she had been unjust in their exchange and ought to have granted her extra seat. She asked the Reddit community if she had made a mistake.
“I’ve taken 9-hour flights with an infant in my arms and shorter flights with a toddler in my lap, who was capable of sitting in his own seat and very much did not want me to hold him,” wrote one response, a woman who had experienced a similar circumstance. Was it a disaster? Indeed. However, that was just my issue, and I decided to hold my child as long as he was under 24 months old and I wasn’t required to pay for his seat. Not every parent is this entitled, I promise!
“She’s wrong for not buying a seat for her son and assuming someone else would give up a seat they paid for,” said an additional commenter. It’s likely that she took use of the lap thing as a loophole and hoped there would be spare seats available on the aircraft to avoid paying.
Another enraged Redditor said, “I’d go so far as making a complaint to the airline about their employee supporting another passenger harassing you.”
“You should always do what you can to be as healthy as you can, but being fat isn’t a character flaw or a moral failing,” remarked another irate user. Even if you aren’t currently reaching your goals, you shouldn’t be ashamed of your body or yourself because everyone has their own struggles in life. The mother ought to have bought an additional seat if she wanted one for her children. She has no right to the seat you bought, and you shouldn’t feel sorry for her inappropriate actions.
However, others could also be able to understand the mother’s desire for a comfortable flight. If that had been crucial to her, though, she would have made sure to secure her child’s seat first.
In this exchange, who do you believe is in the right? Tell us in the comments below! Talk about this with others so they can add their thoughts as well.
Leave a Reply