A poignant photograph of an elderly Chinese couple, married for nearly seventy years, has captured hearts worldwide. The image shows them holding hands in the intensive care unit, evoking deep emotions among millions.
The touching moment was shared by Wang Yanfang, the head nurse at the intensive care unit of Yinzhou Hospital in Zhejiang Province, eastern China.
Feng Ming, 92, was admitted to the ICU due to heart failure. Unfortunately, his health worsened, leading to multiple organ failures and a lung infection. He became unable to communicate and was placed on life support.
Understanding that time was running out, his family decided to discontinue treatment and bring him home. However, Feng had one last wish: to see his beloved wife, Zhang Ping, who is 95 years old and recovering from a fractured femur in a different part of the hospital.
Wang, the head nurse, explained: “Typically, visiting hours in the ICU are from 3:00 PM to 3:30 PM, but given Feng’s critical condition, we couldn’t wait”. She arranged for the couple to meet, fearing it could be their final goodbye.
With Wang’s assistance, Zhang was transported on a stretcher from the 14th floor to the ICU on the third floor. When they finally reunited, Zhang took Feng’s hand and reassured him in their native dialect, saying: “Don’t worry about me. I’ll take care of myself”.
Feng was moved to tears by her words and, just hours later, he passed away peacefully at home. Reflecting on the emotional encounter, Wang expressed her gratitude for being able to facilitate this last meeting, emphasizing its significance.
This heart-wrenching story serves as a reminder of the enduring love that Feng and Zhang shared through their many years together, exemplifying true love even in their final moments.
The Woman Complained That Her Raincoat Got Completely Soaked. The Company Remained Silent, and Then Delivered an Epic Response
Jennifer Jensen from Texas celebrated her 30th birthday in New Zealand, immersing herself in nature. She brought a raincoat that soaked through in heavy rain. She recorded a complaint video that unexpectedly went viral. The famous clothing brand had to respond, and they did it in a way that exceeded expectations
“I bought this ‘rain jacket’ a couple days ago,” she started the video, revealing she had purchased the jacket specifically for its supposed waterproof capability, “I’m 100% sure that it’s raining outside, and I’m soaking wet.”
Pausing to showcase the picturesque scenery of New Zealand, she conveyed that her intent wasn’t to seek a refund. Instead, she had a unique request for the brand, “redesign this raincoat to make it waterproof and express deliver it up to the top of Hooker Valley Lake in New Zealand where I will be waiting.”
The complaint video quickly went viral, reaching over 11.6 million views and numerous comments. Audience pointed out the conspicuous silence from the famous clothing brand. However, the brand’s silence was broken with an epic marketing video.
In response, the brand shared a video on their TikTok page, revealing a staff member (skiier Jossi Wells in disguise) retrieving a red jacket from a local store in New Zealend. The video then showcased the employee boarding a helicopter to meet Jensen and deliver her new jacket.
The caption read, “We were busy express delivering Jenn her jacket at the top of the mountain. Thanks for the help, Jossi!” This post garnered over 4 million views and thousands of comments, including a delighted response from Jensen, “You guys definitely came through for me. We’ll give the new jacket a shot on my next rainy day hike,” she expressed.
Jennifer said she doesn’t understand why the first jacket didn’t function properly and wondered if it was just a ’one-time product malfunction’. “I made that short video thinking only my best friend would see it because I didn’t have a lot of followers at the time. I never imaged it would go viral and I didn’t post it expecting it would get any traction,” she said.
“I’m not an influencer and never set out to be one. I was just trying to make an unfortunate situation funny and lighthearted. I’m glad the company reached out to make amends for the customer experience let-down. It was a very fun and unexpected adventure.”
Later, Jennifer shared that she had already tested the new jacket on a rainy day, and it kept her dry for 8 miles.
This video has won the hearts of people worldwide. But even small companies can approach service with passion and pleasantly surprise their customers.
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